702.597.9000 (LV) | 775.850.1111 (RENO)

Average response time in minutes

Calls per day

Average number of techs on shift

  • High level gaming systems and network technicians available 24/7
  • Expert route gaming technical assistance on hand 24/7 in our service supervisor’s office
  • Free mobile banking available (cash exchanges)
  • Infrastructure investment to properly service your business: Fleet of over 180 vehicles an on staff gaming component and system repairs
  • Anticipating your needs before you do to deliver optimal service (Supervisors viewing the dispenser safe balance report and system remote connection repairs)

“Our service with Golden Route Operations has always exceeded our expectations. The customer service has always been polite, timely and efficient. We know that if any issues arise we can count on GRO to have them resolved quickly and correctly. GRO’s great service allows us to focus on our business and be better operators.”

Joe and James Wickman

Owners, The Bar